Refund policy

All sales are final

Digital goods: ebooks and audiobooks

All sales are final. 

These are instant downloads.

For ebooks, read the sample first to see if you want to read it. 
For audiobooks, listen to the sample first to see if you like it. 

When you make a purchase from Ellie Hall Books, prior to completing your checkout, please review your shopping cart carefully to be sure you've purchased the correct quantity, correct format (ebook, audiobook, or paperback), and correctly requested. 

Ebook purchases are delivered via an emailed download link from our digital distributor, BookFunnel. This email arrives immediately after you complete your purchase. Please be sure to download your purchase. Ebooks are non-returnable and non-refundable. If you have issues with the ebook file, contact BookFunnel directly for assistance at help@bookfunnel.com.

Refunds for physical goods: paperbacks, swag, and merch. All sales are final. 

Because each item is made especially for you, we’re unable to accept returns or exchanges for any reason.

For questions, please email contact ellie ( @ ) elliehallauthor ( . ) com 

Contact information: ellie ( @ ) elliehallauthor ( . ) com.